If SL Processing Center prepares and submits an application for repayment plan or alternative repayment plan application for Client, and Client is not approved for the selected program or alternative repayment plan after reasonable efforts by the parties, then SL Processing Center will reimburse Client’s Document Preparation Fee, subject to the conditions that Client fully cooperates with and is honest and timely in providing all information requested by SL Processing Center the DOE and/or its servicer(s).